CSAA Committees

CSAA Committees and Councils


Alarm History Museum Committee

Chairman: Stan Oppenheim

The CSAA Alarm History Museum committee oversees the acceptance of items of historical nature and importance to the alarm industry.

Items are received, either by permanent contribution or on loan, for display in the CSAA Alarm History Museum, which is housed at CSAA headquarters. The Alarm History Museum is a 501C (3) organization; donations are tax deductable.

CSAA Staff Liaisons:  Steve Doyle, Madeline McMahon


Alarm Industry Communications Committee (AICC)

Chairman: Louis T. Fiore

The AICC is composed of representatives of CSAA, SIA, ESA and major alarm companies and manufacturers. The committee:

  • Provides coordination in a variety of areas between the alarm industry and the FCC, other regulatory agencies, and members of Congress, when needed.
  • Monitors developments at the federal level affecting the ability of the alarm industry to use telecommunications technology in providing protection services to the public.
  • Retains an attorney in Washington, D.C. to represent the industry on issues and to file briefs with the federal courts on behalf of the industry.
  • Retains a lobbyist who works with members of Congress to attain legislation favorable to the alarm industry.

CSAA Staff Liaisons: Steve Doyle, Madeline McMahon

*** Visit AICC’s Section ***


AICC Political Action Committee (AICC-PAC)

Treasurer: Robert Bitton

The AICC-PAC aims to involve association members in the legislative process on issues of concern to the alarm industry.

  • This includes identifying legislators favorable to its interests or to those who need more information.
  • The AICC-PAC coordinates fundraising and distribution activities to increase support of its legislative interests.

Staff Liaisons:   Steve Doyle, Madeline McMahon


Associate Members’ Liaison Committee/Forum

Chairman: Ron Rothman

This committee represents suppliers and Associate Members on the CSAA Board of Directors. It advises the CSAA Board of Directors of the needs and concerns of Associate Members, and it provides input to the Membership and Education committees in areas of Associate Member services, recruitment of new Associate Members and Associate Member retention.

CSAA Staff Liaisons: Steve Doyle, Becky Lane


Automated Secure Alarm Protocol (ASAP) Program Committee

Co-Chairpersons:  Ed Bonifas and Pam Petrow

The ASAP Program committee represents the ASAP to PSAP program for cad-to-cad communications between the Central Stations and the correct responding PSAPS.  It oversees the budget, communications, outreach and implementation of the program, and acts as the CSAA representative for the corresponding Related Organizations for fluid evolvement and mission correctness.

Staff Liaison:  Steve Doyle, Madeline McMahon, Becky Lane


Budget and Finance Committee

Chairman: Bob Bean and the Executive Committee

This committee studies, monitors and makes recommendations with regard to the allocation, recording, expending and maintenance of CSAA’s financial resources. It ensures that:

  • The financial assets of the association are properly cared for.
  • Proper accounting principles are followed.
  • Financial statements are issued in a timely manner.
  • A proper financial review is conducted annually.
  • The association’s reserves and assets are accounted for properly.

The committee also compiles the association’s annual report and budgets for each fiscal year.

CSAA Staff Liaisons:  Steve Doyle, Madeline McMahon


Bylaws Committee

Chairman: Robert Bitton

This committee promotes member understanding of the bylaws and receives recommendations from the membership with regard to additions, deletions and/or modifications to the CSAA Bylaws. It arranges the changes in the proper format, disseminating any suggested changes for comment, and conducts votes on any such changes at regularly scheduled meetings, as needed.

CSAA Staff Liaisons:  Steve Doyle, Becky Lane


Contract Monitoring Council

Co-Chairmen:  Don Maden and Morgan Hertel
Recording Secretary: Carol Garcia

The CSAA Contract Monitoring Council examines and helps to address the evolving needs of its members by providing coordinated representation with industry-related associations, manufacturers, regulatory agencies and other organizations in order to consistently improve and enhance the services provided to the customers of contract monitoring centers.

CSAA Staff Liaison:  Becky Lane


Education Committee

Co-Chairs: Joe Miskulin and Teresa Gonzalez

This committee advises the CSAA Board on the strategic direction of education programs.
It oversees the educational programming offered by CSAA, including seminars at meetings, online courses and webinars. Further, it oversees the maintenance of the informational wikis. The committee works closely with CSAA’s Membership Committee.

CSAA Staff Liaison:  Stephanie Morgan


Ethics Committee

Chairmen: CSAA Officers

The Ethics Committee convenes at the call of the CSAA President or any officer of the Association. It recommends policy changes to the Board of Directors with regard to member company conduct, and may hold meetings to determine if a member has violated the ethical standards of the Association as specified in Article XIV of its Bylaws.

The committee also may recommend to the Board specific actions with regard to the violation of such ethics.

CSAA Staff Liaison:  Steve Doyle


False Alarm Prevention Committee

Chairman: Robert A. Bonifas

This committee advises the members, manufacturers and standards organizations concerning technical aspects of false alarm activation and prevention. This committee:

  • Identifies causes and solutions to minimize false alarms and statistically evaluates member progress in reducing false alarms.
  • Coordinates interaction between customer equipment manufacturers and central station software vendors to reduce false alarms.
  • Serves as liaison to other allied organizations whenever appropriate.

CSAA Staff Liaison: Steve Doyle


Five Diamond Committee

Chairman: Ralph Sevinor

This committee is responsible for creating the criteria for the CSAA Five Diamond Certificate programs, supervising the rules of its use, and generally overseeing the administration of the program legally, programmatically and financially. It also enforces of the use of the logo and name.

CSAA Staff Liaisons:  Steve Doyle, Becky Lane


Insurance Liaison Committee

Co-Chairmen:  Pam Petrow and Tom Connaughton

This committee advises the CSAA Board on insurance industry issues that affect the central station alarm industry. It may conduct surveys and/or produce information on the central station alarm industry for the insurance industry to effect changes that benefit member companies and industry customers.

CSAA Staff Liaisons:  Steve Doyle, Becky Lane


Legal Affairs Committee

Co-Chairmen: Ben Dickens and Eric Pritchard

This committee advises the CSAA Board and coordinates activities on legal matters, such as REIT contracts, related insurance indemnification and “keeping it legal” programs. It also conducts research on, and oversees the development of, documents on alarm industry case law.

It does not address topics within the jurisdiction of the AICC, such as federal legislative and judicial issues and FCC matters.

CSAA Staff Liaisons:  Steve Doyle, Monique Talbot


Long-Range Planning Committee

Co-Chairmen: Bob Bean and Jay Hauhn

This committee studies the changing needs of the central station alarm industry, and anticipates demands on the association during the next five to 10 years. The committee provides recommendations on the future structure, programs and policies of CSAA.

CSAA Staff Liaison:  Steve Doyle


Marketing and Communications Committee

Chairperson: Joe Nuccio

The Marketing and Communications Committee communicates the message of CSAA and of the CSAA NRTL-approved central station monitoring industry to outside audiences.

It is charged with continuously improving the communications between CSAA, its committees, members and outside audiences, and with promoting CSAA programs to the central monitoring industry and general public.

CSAA Staff Liaison: Monique Talbot


Membership Development and Retention Committee

Chairman: Shannon Woodman

This committee advises the CSAA Board on, and actively participates in, person-to-person membership development strategies.

The committee reaches out to lapsed members, makes recommendations on the CSAA dues structure and membership categories, and oversees the approval of new member applicants.

The committee also aids in investigating subcommittee development, such as the International Membership Committee, the Contract Monitoring Council, the Proprietary Council, and many others. This committee works closely with the Education Committee.

CSAA Staff Liaison:  Becky Lane


Nominating Committee

This committee composed of the current President and the three most recent past presidents of the Association, and who currently represent North American member companies, seeks, evaluates and nominates qualified candidates for CSAA leadership in accord with and as specified in the bylaws.

CSAA Staff Liaison:  Steve Doyle


Proprietary Central Station Council

Chairman: George Rosenbaum and Derek Stansbury

The purpose of the Proprietary Central Station Council (PCSC) is to address issues unique to proprietary central stations, and to participate in discussions on issues of standards and codes where it affects their unique concerns.

In addition, the PCSC has an interest in furthering federal activities in the area of licensing and recognition of such, and working with the central station industry to resolve false alarm issues.

CSAA Staff Liaison:  Becky Lane


Public Sector Liaison Committee

Chairman: Peter Lowitt

This committee advises the CSAA Board on strategies and activities to be used in working with public sector organizations, such as the International Association of Chiefs of Police, the National Sheriffs’ Association, the International Association of Fire Chiefs, the International Association of Public Communications Officials and others, at the direction of the CSAA President and Board of Directors in order to forward the views and goals of the central station alarm industry.

CSAA Staff Liaison:  Steve Doyle


Social Media Committee

Chairman: Ryan Brady

This committee falls under the umbrella of the CSAA Marketing and Communications Committee.

Social Media refers to the exchange of user-generated information within virtual communities. The CSAA Social Media Committee’s goals are twofold: 1) to educate the CSAA membership on the value of Social Media to their business model from the foundation up; and 2) how to manage online Social Media communities while maintaining a high quality and cost efficiencies across the board.

The committee’s goal is to lead by example, while creating a knowledgeable association that can take advantage of the fastest growing business trend in the modern world.

CSAA Staff Liaison: Monique Talbot


Standards Committee

Chairman: Lou T. Fiore

This committee promotes and produces standards to help guide alarm companies in operating their central stations within ANSI guidelines.

Requests for new standards or for revisions of existing standards may come from member organizations, individuals or non-members. The committee reviews requests and acts upon them based upon time availability of committee members, and in adherence to formal and published procedures.

CSAA Staff Liaison:  Steve Doyle


Video Committee

Chairman: Morgan Hertel

The standing Video Committee will provide oversight to two newly formed subcommittees—the Managed Services Subcommittee and the Enhanced Video Verification Subcommittee. It also will provide direction and coordination between the Electronic Security Association, the Security Industry Association, the Security Industry Alarm Coalition and CSAA’s Standards and PSLC committees.

CSAA Staff Liaison: Becky Lane