Membership Benefits

Table of Contents

CSAA Membership Information

The Central Station Alarm Association (CSAA) is a national nonprofit trade organization for individuals or companies whose primary business is the operation of central station facilities.

Its purpose, from its founding in 1950 to the present, has been to foster and improve relationships among providers and users of CSAA-approved NRTLs such as FM Approvals, Intertek/ETL and UL, and with agencies that have jurisdiction over, or regulate, such services.

Membership Benefits

For more details, download the CSAA 2016 membership brochure and the 2016 CSAA Resource Guide.

Watch our membership video and discover what CSAA has to offer and listen to what our members are saying.

Membership in CSAA provides company executives and other company members an opportunity to meet and discuss operational procedures, business referrals, mutual problems and industry developments.

Through CSAA, members are alerted to legislative and regulatory actions affecting the alarm industry in general and the central station sector in particular.

CSAA holds a five-day annual meeting each fall in a beautiful resort setting, featuring seminars on the industry’s future, market trends and other topics.

mid-year meeting and trade show, ESX, gives members an additional opportunity to discuss issues and to chart CSAA’s response to future challenges. Seminars on specialized topics are also held from time to time, such as the Ops Management Seminar.

Several online courses provide convenient and high-quality training to central station operators, alarm employees, and customers on central station operations, false alarm reduction and alarm industry introduction. Members receive a discount per operator on some courses.

CSAA’s staff maintains liaisons with government agencies and groups such as the International Association of Chiefs of Police, the International Association of Fire Chiefs, the National Sheriffs Association, the National Fire Protection Association, the Association of Public-Safety Communications Officials and organizations in the insurance industry, as well as related groups such as the Electronic Security Association and the Security Industry Association.

Through the Alarm Industry Communications Committee (AICC), CSAA works to protect members’ interests in the area of government affairs and regulation.

AICC retains attorneys and professional lobbyists to work with Congress and regulatory agencies to help insure that central stations are able to operate in the most efficient manner.

It works with the Federal Communications Commission, for example, to coordinate the exclusive radio frequencies allocated to central stations.

The CSAA Five Diamond Central Station Program, exclusive to CSAA members, provides differentiation in the marketplace by recognizing the commitment of these companies to excellence in employee education, customer service, operational standards, and the reduction of false dispatches.

CSAA publications include its quarterly CSAA Dispatch newsletter, its CSAA Signals e-mail newsletter, its new online Membership Directory, and publications reflecting the work of CSAA committees in such areas as false alarm reduction and industry standards.

A Practical Guide to Central Station Burglar Alarm Systems emphasizes the advantages of central station service to the insurance and law enforcement communities.

Types of Membership

Classes of Membership. The membership of this Association shall be divided into six classes:

(A1) North American Member (formerly Regular Member). Any firm, corporation, or division of a corporation, for which participation in the installation, service, monitoring, and response to burglar and fire and/or other related alarms constitutes a significant portion of its business and that operates a central station that has been approved by a CSAA-approved NRTL such as FM Approvals, Intertek (ETL) and UL.

The applicant must be listed to provide certificates for its installations when required/ requested by its customers or authorities having jurisdiction.

The applicant must be in compliance with the National Fire Alarm and Signaling Code (NFPA 72), and agree to conduct its business in accordance with the Code of Ethics of the Association.

(A2) North American Member (Modified Service). Any firm, corporation, or division of a corporation that satisfies the requirements cited in Paragraph A1 above, except that the entity need not provide installation, service or response; however, if it does, it need not be capable of issuing NRTL certificates. Further, its NRTL-listed central station need not operate as a profit-making entity and may limit its service to its own facilities.

(A3) Applicant Member. Any entity that satisfies every requirement for Regular Membership as cited in Paragraph IV 1 (a) or (b) above, except that the entity’s central station has not been NRTL accepted.

The Applicant Member shall have all the rights and privileges of a Regular Member except that the Applicant Member shall not be entitled to vote.

An Applicant Member may remain an Applicant Member for a period of two years. At the expiration of the two-year period, if the Applicant Member’s central station has not received a NRTL approval, then the Applicant Membership shall automatically terminate.

(b) Associate Member. Any business entity engaged in the manufacture or distribution of products and/or services offered for sale to the regular members, other than consulting services.

(c) Honorary Member. Any person of acknowledged eminence in any profession or occupation who has been responsible for or who has made a significantly valuable personal contribution to the alarm industry or other attainment of its objectives.

Honorary members do not regularly participate in the association affairs.

(d) International Member. Any business entity that offers full service central station monitoring, installation, and service as required of Regular Members exclusively outside North America.

(e) Consultant. Any person or business entity whose only activity in the security industry consists of the provision of consulting services to the members of CSAA.

(f) Press. Any business entity engaged in the business of writing, editing, or publishing any newspaper, magazine, book, or other print or broadcast media.

Applicants for each class of membership agree to conduct themselves and their businesses in accordance with the Code of Ethics of the Association.

How to Apply for Membership?

Applicants for membership, in each class, shall submit a written application for review by the Membership Committee.

To begin the application process please contact Becky Lane, Vice President of Membership and Programs, at 703-242-4670, Ext. 18, or if you have any additional questions.

Is the Membership Transferable?

The membership is held by the company and it is not transferable.

If a change in the control of a member occurs,

  • the membership shall be suspended; and,
  • such member shall reapply for membership.

If such applicant is approved, such membership shall be reinstated without payment of initiation fees.

If not approved, membership shall terminate.

For further information about CSAA membership, contact:

Becky Lane, CSAA Vice President of Membership and Programs
8150 Leesburg Pike, Suite 700
Vienna, VA 22182
Telephone 703-242-4670; ext. 18
Fax: 703-242-4675