ASAP to PSAP Service


ASAPASAP Saves Time, Improves Accuracy, and Increases Efficiency between PSAPs and Monitoring Centers

“Faster response times, greater likelihood of law enforcement apprehension; everyone wins with ASAP.” — Cindy Cevallos, IT Project Manager, Boca Raton, FL

“Our agency’s calls via ASAP-to-PSAP average 3 seconds to route the call for dispatch.” — Clay Kennedy, Systems Administrator, Guilford (NC) Metro 911



The Monitoring Association
ATTN:  Bryan Ginn
8150 Leesburg Pike, Ste 700
Vienna, VA 22182

Email:     Phone: 703-242-4670 x19    Fax: 703-242-4675


Complete Contact Request Form

About ASAP

The Automated Secure Alarm Protocol (ASAP) is a national service that is the next generation for the processing of information from alarm monitoring stations needing emergency dispatch. This protocol was founded through the joint partnership of APCO, TMA and NLETS – receiving government recognition and funding since 2010.

What is ASAP?

The Automated Secure Alarm Protocol (ASAP), launched in 2011 as a public-private partnership, is designed to increase the efficiency and reliability of emergency electronic signals from monitoring companies to PSAPs. ASAP utilizes ANSI standard protocols developed cooperatively by the Association of Public-Safety Communications Officials (APCO) and The Monitoring Association. With ASAP, critical life safety signals and accurate information are processed in seconds, not minutes, through the Nlets system of state-to-state PSAP communication, insuring that complete and accurate information is transmitted to the PSAP every time.

Downloadable PDF Brochure



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  •  2009 Governor’s Technology Award for Innovation in Local Government
  • Inaugural IJIS Institute’s Innovation Award (2009)
  • American City & County Magazine’s 2009 Crown Community Award for Excellence in Local Government
  • Center for Digital Government’s 2009 Digital Government Achievement Award
  • Accepted into the 2009 City Showcase Sponsored by the National League of Cities
  • Alliance for Innovation 2010 Award for Innovation in Local Government
  • 2013 Computerworld Honors Laureate Award – Safety & Security
  • 2013 Governor’s Technology Award for IT as an Efficiency Driver, Government to Business
  • 2013 Government Computer News (GCN) Award for Outstanding Information
  • Technology Achievement in Government
  • 2013 – Best of NIEM award and induction into the NIEM Hall of Fame
  • Alliance for Innovation 2014 Award for Outstanding Innovation in Local Gov’t